Privacy Policy

Effective Date: July 18, 2026

At Frontline Graphics and Printing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our graphic design, printing, and related services.

1. Information We Collect
We may collect the following types of information:
Personal Information
• Name
• Company name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment providers)
• Information you provide through contact forms, quote requests, or customer support.

Design and Print Files
When placing an order, you may upload:
• Artwork
• Logos
• Images
• Documents
• Other files necessary to complete your project.

These files are used solely to provide the requested products and services.

Website Information
We may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Cookies and similar technologies

2. How We Use Your Information
We use your information to:
• Process orders and payments
• Create and print your products
• Deliver completed orders
• Respond to inquiries
• Provide customer support
• Send order updates
• Improve our website and services
• Prevent fraud and maintain website security
• Meet legal and regulatory obligations
We do not sell your personal information to third parties.

3. File Storage and Artwork
Customer artwork and uploaded files may be stored securely for order processing, production, customer support, and future reorders.
Unless otherwise requested, artwork may be retained for a reasonable period to assist with repeat orders.
Customers are responsible for ensuring they have the legal rights to use all submitted artwork, trademarks, logos, and images.

4. Cookies
Our website may use cookies to:
• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Enhance your browsing experience
You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information
We may share information with trusted service providers who help us operate our business, including:
• Payment processors
• Shipping and courier companies
• Website hosting providers
• IT support providers
• Marketing service providers (if applicable)

These providers only receive information necessary to perform their services and are expected to protect your information.
We may also disclose information if required by law or to protect our legal rights.

6. Payment Security
We do not store your complete credit card information on our servers.
Payments are processed using secure third-party payment providers that comply with industry security standards.

7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

8. Marketing Communications
If you subscribe to our newsletter or marketing emails, you may receive information about promotions, products, and services.
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy
Our services are not intended for children under the age of 13 (or the applicable age in your jurisdiction).
We do not knowingly collect personal information from children.

11. Your Privacy Rights
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

12. Retention of Information
We retain personal information only as long as necessary to:
• Complete orders
• Meet legal and accounting requirements
• Resolve disputes
• Maintain business records
• Support customer reorders

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Effective Date.

14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Frontline Graphics and Printing
Address: Mississauga, Canada
Email: info@frontlinegraphicsprint.ca
Website: www.frontlinegraphicsprint.ca